BC's 8th annual Les Clefs d'Or Charity Boat Cruise was a big success.

Posted by Alain Ethier on December 25, 2019
Posted in: News from the Regions, Photos Galleries. Tagged: , , , , , . Leave a comment

Sea’s the day!

Les Clefs d’Or Canada’s British Columbia Region celebrated their 8th annual charity boat cruise in early September supporting the Dreams Take Flight Charity and Vancouver Aquarium‘s Marine Mammal Rescue Program.

Our 2019 Corporate Social Responsibility event transformed into a Hawaiian dance party thanks to the Heremana Polynesian Dancers who donated their time to welcome guests with live hula dancing and interactive performances throughout the evening aboard Harbour Cruises vessel the MV Britannia.

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Testimony: Banff 2019 National Congress; my first one! By Jean-Christophe Lavoie

Posted by Alain Ethier on November 3, 2019
Posted in: Congress, Education. 2 Comments
The Alberta Region attendees – Banff 2019

Les Clefs d’Or National Congress: Banff 2019

In February 2019, the Alberta Region hosted the 12th National Congress of Les Clefs d’Or Canada at the majestic Fairmont Banff Springs Hotel . During the event, many concierges met to network, discuss current trends, enjoy the amazing educational day and enjoy all Banff had to offer.  Here is how I lived my first congress experience:

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Congratulations to Raphaëlle Grandgirard, 2019 winner of Les Clefs d’Or Award – Pierre Quentin!

Posted by Alain Ethier on May 6, 2019
Posted in: Congress, In The Medias, International News, Press Releases. Leave a comment

FOR IMMEDIATE RELEASE: April 2019

CONTACT: Anders Ruggiero, +45 29 26 92 11,
anders.ruggiero@lesclefsdor.org

Les Clefs d’Or® Announces
Les Clefs d’Or Award 2019 Winner
Raphaëlle Grandgirard

PARIS, France – Les Clefs d’Or®,

Union Internationale des Concierges d’Hôtels
announced today the 2019 Les Clefs d’Or Award’s winner.

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BC Region Members are in the spotlight.

Posted by Alain Ethier on April 22, 2019
Posted in: In The Medias, News from the Regions, Uncategorized. Tagged: , , . Leave a comment

It is worth noting the great PR results achieved by the Members of the BC Region. Deborah Sleno, Concierge at The Fairmount Empress Hotel; Verinda Doman, Senior Concierge at Vancouver Marriott Pinnacle; Miguel Knudson, Assistant Chef Concierge at The Sutton Place Hotel Vancouver; Geoff Argue, Chef Concierge at The Sutton Place Hotel Vancouver and Joanne Lewandowski, Senior Concierge at the Fairmont Chateau Whistler, are among the many members who have written articles or have been written up in travel magazines recently.

“I was honored to be asked for an interview by Where Vancouver as their featured Hotel Les Clefs D’Or Concierge in the December issue, as I am always so very proud to represent our Association when opportunities like these arise. ”
– Verinda Doman

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Banff Congress 2019 – Educational Day Highlight: Dr. Bryan Williams seminar, “From Great to World-Class”

Posted by Alain Ethier on April 9, 2019
Posted in: Congress, Education. Tagged: , , , . 2 Comments

By: Jill Marven
Fairmont Gold Supervisor, Concierge
Fairmont Palliser, Calgary

Keynote Speaker: Dr. Bryan Williams

It has never been a challenge to get a large group of Hotel Concierges and hospitality affiliates to start talking about their love and passion for the industry. The people they have met, the memories they have made and the moments that made them fall in love with their profession ooze out of their personalities.

What can be a challenge is engaging and encouraging this same group of professionals to spread their inexcusable high standards, passion and love of the industry. That is what I feel Dr. Bryan Williams spoke of to our organization at the 12th Annual National Congress, nestled in the beautiful Canadian Rocky Mountains, in the Fairmont Banff Springs, earlier in February.

Dr. Williams grabbed our attentions right form the beginning, with his bright smile and welcoming personality. He drew us into his world of excellence, and we enjoyed every crispy minute of it.

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