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Holiday Message from President Don Mooney

Posted by Alain Ethier on December 31, 2020
Posted in: National Board. Tagged: #yourkeytoeverything, concierge, inservicethroughfriendship, lesclefsdor, Tourism, travel. 1 Comment
LCDC President, Don Mooney

Les Clefs d’Or Canada

In Service Through Friendship – Le Service Par l’Amitié
#yourkeytoeverything

The Sutton Place Halifax opens with Les Clefs d’Or Concierge James Robar.

Posted by Alain Ethier on September 22, 2020
Posted in: National News, News from the Regions, On The Move » » », Press Releases, Uncategorized. Tagged: #conciergestrong, #yourkeytoeverything, concierge, hotel, lesclefsdor, lesclefsdorcanada, Tourism, travel. Leave a comment
James Robar

Great news for Les Clefs d’Or Canada’s Atlantic Region; The Sutton Place Halifax just opened and they have a Clefs d’Or Concierge at the desk!

James Robar, originally a member of the Atlantic Region, is back home after spending a few years in the city of Toronto.

“It feels amazing to be back in my home province. To be part of the opening team of The Sutton Place Hotel – Halifax is a one-of-a-kind opportunity that many never get to experience. I am very excited to show this new luxury property, in the city I love, to the rest of the world.”
– James Robar.

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A word from Xpera Risk Mitigation, friends of Les Clefs d’Or Canada and valued sponsor

Posted by mariev on July 24, 2020
Posted in: Uncategorized. Leave a comment

Xpera Logo Name

At Les Clefs d’Or Canada, we are proud of the strong relationships we build with our preferred suppliers. Through the years, many of them become friends and many support our association by providing outstanding customer service to our Members or by sponsoring our events. We are happy to invite them on our Blog and offer them an opportunity to explain how our relationship benefits them, us and, most importantly, our clients.

I’ll begin by saying what a privilege and honor it is to be invited to write a piece for Les Clefs d’Or Canada.  As a sponsor and supporter of this incredible organization, Xpera Risk Mitigation and Investigation understands the extremely high standards demanded by Golden Keys members and respects the seven core values that have underpinned your organization since 1929.

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Les Clefs d’Or Foundation of the Americas special COVID-19 grant for concierges.

Posted by Alain Ethier on July 10, 2020
Posted in: Uncategorized. Tagged: #conciergestrong, #LCDwewillbeback, #yourkeytoeverything, inservicethroughfriendship, lesclefsdor, lesclefsdorcanada. Leave a comment

Les Clefs d’Or Foundation of the Americas  

Grant Application

This application is valid for all grant requests.  If you are applying for a grant because you were furloughed or laid off as a result of the COVID-19 Pandemic, to qualify, you must be a concierge member of Les Clefs d’Or, in good standing and be unemployed, due to the crisis.  Maximum need-based grants for COVID-19 applicants is $500 and will only be granted once (a symbolic gesture of care and friendship).

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A word from Alice, friends of Les Clefs d’Or Canada and valued sponsor.”

Posted by Alain Ethier on June 27, 2020
Posted in: A Word From Our Sponsors. Tagged: alice, Clefs d'Or, concierge, Tourism, travel. Leave a comment

“At Les Clefs d’Or Canada, we are proud of the strong relationships we build with our preferred suppliers. Through the years, many of them become friends and many support our association by providing outstanding customer service to our Members or by sponsoring our events. We are happy to invite them on our Blog and offer them an opportunity to explain how our relationship benefits them, us and, most importantly, our clients.”

(This is a re-blog from the Alice platform)

Quote: The Concierge Difference 

As properties reopen, those with a concierge will be well positioned to cater to guests’ new requests. As always, they will be the confident, comforting voice providing information and stability within a hotel. The core purpose of the Concierge has not, and will not, change. They are the ultimate providers of hospitality, and we look forward to supporting them as they continue to deliver outstanding experiences and exceptional service.
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Meet the new LCDC Covid Social Media Task Force!

Posted by Alain Ethier on May 18, 2020
Posted in: Education, In The Medias, National News. Tagged: Clefs d'Or, concierge, Tourism, travel. 3 Comments

Dear Members and friends,

I would like to introduce you to our new, young and dynamic LCDC Covid Social Media Task Force.

You may have noticed in recent days a new energy coming out of our various social media platforms. This is not a coincidence, the members of our task force are motivated, tech savvy, well connected, creative and full of new ideas. They are revamping all our accounts, re-energizing them and bringing in new content coming directly from their respective regions and also from our colleagues around the globe. Full access was given to them on Facebook, Twitter, Instagram, Linkedin and the Blog.

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COVID-19 Pandemic: Les Clefs d’Or Foundation of the Americas has created a special grant for concierge members.

Posted by Alain Ethier on April 21, 2020
Posted in: International News, National News. Tagged: charity, concierge, covid-19, foundation, panamerican. Leave a comment

Dear Friends & Colleagues;

We hope this email finds you healthy and safe during these very challenging times.

To assist members in dire need, a special COVID-19 Foundation Grant has been created.  To qualify for this one-time, $500 grant, candidates:

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Les Clefs d’Or Canada Concierges ran and walked to raise $21,361 for the Terry Fox Foundation on September 15th, 2019

Posted by Alain Ethier on April 12, 2020
Posted in: National News, Photos Galleries. Tagged: #terryfoxrun, charity, concierge, lesclefsdor, travel. 2 Comments

Today, April 12th 2020, marks the 40th anniversary of the legendary Terry Fox’ Marathon Of Hope. Les Clefs d’Or Canada Concierges are proud to have participated and contributed $244,899.00 to the success of The Terry fox Run for the past 15 years.

Concierges from four regions of Les Clefs d’Or Canada raised $21361 for cancer research and they ran and/or walked up to 10Km as they took part in the 2019 Terry Fox Run.

The Terry Fox Run is a National event for Les Clefs d’Or Canada and it is one of the most reputable charities in Canada. The Concierges have participated for 15 years in a row now and have raised a total of $244,899!

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A mid-term message from Vice President Dillon Carfoot

Posted by Alain Ethier on February 9, 2020
Posted in: National Board, National News. Tagged: concierge, lesclefsdor, travel. 2 Comments

Un message de mi-mandat du
Vice-Président Dillon Carfoot

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It’s been one year since the Executive Board was elected!

Posted by Alain Ethier on February 7, 2020
Posted in: National Board, National News. Tagged: Canada, concierge, hotel, lesclefsdor, travel. Leave a comment

It was one year ago today that the Executive Board was elected by the Members present at the 2019 Banff Congress. It has been a busy and productive year and we look forward to take on many projects in the next year.

We are very proud to represent and serve our 140 Les Clefs d’Or Canada Members from Halifax to Victoria.

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  • From the desk of Alain Ethier Public Relations Director, Les Clefs d’Or Canada

  • Introduction:

    This Blog is designed to broadcast news, events and important information about the Les Clefs d’Or Canada Association and its members. It is intended for all Les Clefs d’Or members, affiliates, friends, collaborators and anybody with an interest for hotel business, customer service and tourism in general. We hope you find our articles and pictures interesting, come back regularly, comment and choose to follow our Blog. Thank you for your visit.
    In Service Through Friendship.

    Ce Blog a pour but de diffuser des nouvelles, des événements ainsi que des informations importantes à propos de l’association Les Clefs d’Or Canada et de ses membres. Il est conçu à l’intention des membres Les Clefs d’Or, les affiliés, amis, collaborateurs et toute personne ayant un intérêt pour le domaine de l’hôtellerie, le service à la clientèle et le tourisme en général. Nous espérons que vous trouverez nos articles intéressants, que vous reviendrez régulièrement sur le Blog, commenterez sur les articles et choisirez de suivre notre Blog (Follow). Merci de votre visite!
    Le Service à Travers l’Amitié.

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  • Recent Posts

    • Holiday Message from President Don Mooney
    • The Sutton Place Halifax opens with Les Clefs d’Or Concierge James Robar.
    • A word from Xpera Risk Mitigation, friends of Les Clefs d’Or Canada and valued sponsor
    • Les Clefs d’Or Foundation of the Americas special COVID-19 grant for concierges.
    • A word from Alice, friends of Les Clefs d’Or Canada and valued sponsor.”
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