LES CLEFS D'OR CANADA BLOG

In Service Through Friendship. 136 Clefs d'Or Hotel Concierges; 4000 members worldwide #YourKeyToEverything

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Meet Our Members…..

Posted by nella mirante on May 18, 2022
Posted in: Behind The Keys, Uncategorized. Tagged: #yourkeytoeverything. Leave a comment

It brings me great pleasure to introduce you to one of our esteemed members with the newest shining Forbes 5 Star, Robert Redmile , Assistant Chef Concierge at The Hazelton Hotel in Toronto.

I had the wonderful privilege to interview Robert to find that he is brilliantly funny, charming , quick witted and sharp oxford knowledge of his Concierge Profession.

Some great inspiration, fun, and Forbes 5 Star Journey , here is Robert Redmille….

Q&A with Robert Redmille, Assistant Chef Concierge, The Hazelton Hotel, Toronto

*What sparked your interest in hospitality? What made you choose the Concierge role? At the beginning of my career, I was working for TD Bank and lived at the Sutton Place in Vancouver for two months on a work assignment. It was an eye-opening experience and I so impressed with how the hotel team made me feel every day. When I moved back to Toronto, I had an opportunity to assist a friend with a restaurant opening and never looked back. I joined the O&B team overseeing food & beverage programming as well as private dining. Wanting to expand my hospitality knowledge, I was hired by Toni Daoud as a concierge at The St. Regis. I pushed my service standards even further when I joined The Hazelton Hotel team as a concierge. The Hazelton Hotel is the first and only independent luxury boutique hotel to achieve a Forbes Five Star rating and I am so proud to be a member of this team, assisting to elevate the guest experience every day.

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Members in the news….

Posted by nella mirante on May 11, 2022
Posted in: Uncategorized. Leave a comment

We are thrilled to share with you and episode of Tourism Jasper’s Venture Beyond Series featuring our very own Naji Khouri, Director of Guest Experiences and VIP Concierge, Fairmont Jasper Park Lodge. Enjoy Naji’s story below!

“Jasper is like a feeling, when you are in the National Park, there is a certain feeling, its unique , its a reflective feeling, its hard to find in any other place, and once you felt it, you’ll know” -Naji Khouri

Tourism Jasper’s Venture Beyond series is about locals who are story tellers and outdoor enthusiasts. Jasper is an authentic Rocky Mountain destination where the greatest personal expeditions begin and explorers from around the world collect to enjoy the activities, accommodations, restaurants of the town of Jasper.

Meet a Jasper local: Naji Khouri | Tourism Jasper

Experience Jasper on a two day outdoor adventure with Naji!

https://www.jasper.travel/blog/category/venture-beyond/

Members in the News…

Posted by nella mirante on March 23, 2022
Posted in: Uncategorized. Leave a comment

 Catherine Leblanc becomes the seventh Les Clefs d’Or Concierge at the Fairmont Le Château Frontenac, propelling the hotel to the status of establishment with the most Clefs d’Or in Canada! HRI Magazine shares her journey as a Concierge. See below link to read her story!!

Staying in a hotel  that employs Les Clefs d’Or concierges provides you with the benefits of our experience and local knowledge. They are your destination experts.

Stay safe. Stay informed. Stay with Les Clefs d’Or. 

#lesclefsdor #yourkeytoeverything #yourkeytothecity #inservicethroughfriendship #localexperts #quebec #tourismequebec #fairmontlechateaufrontenac #accor #hrimagazine

https://www.hrimag.com/Une-nouvelle-concierge-Clefs-d-Or-au-Chateau-Frontenac

Catherine Leblanc, Concierge, Fairmont Le Chateau Frontenac

Membres dans l’actualité ; Catherine Leblanc devient la septième Concierge Les Clefs d’Or au Fairmont Le Château Frontenac, propulsant l’hôtel au rang d’établissement ayant le plus de Clefs d’Or au Canada!

Séjourner dans un hôtel qui emploie les concierges Les Clefs d’Or, c’est bénéficier de notre expérience et de notre connaissance du terrain. Ils sont vos experts en matière de destination.

Être prudent. Rester informé. Séjournez aux Clefs d’Or.

#lesclefsdor #votreclédetout #vivelesclefsdor #votreclédeville #enserviceparl’amitié #expertslocaux #quebec #tourismequebec

#lesclefsdor #votreclédetout #vivelesclefsdor #votreclédeville #enserviceparl’amitié #expertslocaux #quebec #tourismequebec

Members in the news….

Posted by nella mirante on February 10, 2022
Posted in: Uncategorized. 1 Comment

“How a Hotel Concierge can help you during your stay”

Imagine you can travel again. So where do you start planning your travel? You start with reaching out to a Les Clefs d’Or Concierge of the hotel

CAA Magazine and Travel Writer Tracy Tong spend some time with our very own Michael Lombardi, Ontario Regional Director, Chef Concierge at the Notttawasaga Inn Resort and Conference Centre in Alliston, Ontario. Michael shares travel tips and how reaching out to the Hotel Concierge can assist you with your travels plans and anticipating all your travel needs so that you don’t have to and with safety measures and protocols in place to ensure you are safe.

Staying in a Hotel that employs Les Clefs d’Or Concierge provides you with the benefits of our experience and local expertise. They are your destination experts.

Stay safe. Stay informed. Stay with Les Clefs d’Or

https://www.caasco.com/CAA-Magazine/Travel-Tips/12-ways-hotel-concierge-can-make-your-trip-better

Nottawasaga Inn Resort & Convention Centre
Michael Lombardi, Chef Concierge/Ontario Regional Director

Members In The News…

Posted by nella mirante on February 8, 2022
Posted in: Uncategorized. Leave a comment

“Take a trip in your own city”…..our very own Xavier Guidis, Chef Concierge at the St. Regis Toronto was recently featured in the Toronto Star where he shared insider information on how to see the best of his City of Toronto.

Staying in a hotel that employs Les Clefs d’Or Concierges provides you with the benefits of our experience and local knowledge. They are your destination experts.

Stay safe. Stay informed. Stay with Les Clefs d’Or.

Save Tourism Get Vaccinated 

Posted by nella mirante on May 17, 2021
Posted in: Uncategorized. 3 Comments

Message from our President Don Mooney

 

National Board Les Clefs d”Or Canada 2019

The Covid-19 Pandemic has been a struggle for all nations and all people. We are all grateful for those in our hospitals who have worked tirelessly through multiple waves of hospitalizations of people suffering from the effects of Covid-19. For those living in India where the surge of cases has been unforgiving and relentless, our thoughts and prayers are with you. While many may not have been positive with Covid-19, I can confidently say we have all witnessed the negative affects on mental health first hand with our personal wellness along with those around us. This third wave has been hardest for many as we are now over a year of lockdowns, home-schooling, loss of jobs and extra pressure of trying to support family members and simply pay their bills. Recently I talked with a friend whose partner was suffering through depression and a cry for help was given loudly as their partner quietly talked about suicide. My friend of almost 20 years felt helpless. I searched for help online and provided a 1-800 number for a suicide prevention hotline. They called the number and were given advice on how to help their partner. I believe my friend knew that danger was not imminent however with no social contact and working from home their partner needed tools. With that one phone call tools were provided and help given on how to work through the struggle of depression. 

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Holiday Message from President Don Mooney

Posted by Alain Ethier on December 31, 2020
Posted in: National Board. Tagged: #yourkeytoeverything, concierge, inservicethroughfriendship, lesclefsdor, Tourism, travel. 1 Comment
LCDC President, Don Mooney

Les Clefs d’Or Canada

In Service Through Friendship – Le Service Par l’Amitié
#yourkeytoeverything

The Sutton Place Halifax opens with Les Clefs d’Or Concierge James Robar.

Posted by Alain Ethier on September 22, 2020
Posted in: National News, News from the Regions, On The Move » » », Press Releases, Uncategorized. Tagged: #conciergestrong, #yourkeytoeverything, concierge, hotel, lesclefsdor, lesclefsdorcanada, Tourism, travel. Leave a comment
James Robar

Great news for Les Clefs d’Or Canada’s Atlantic Region; The Sutton Place Halifax just opened and they have a Clefs d’Or Concierge at the desk!

James Robar, originally a member of the Atlantic Region, is back home after spending a few years in the city of Toronto.

“It feels amazing to be back in my home province. To be part of the opening team of The Sutton Place Hotel – Halifax is a one-of-a-kind opportunity that many never get to experience. I am very excited to show this new luxury property, in the city I love, to the rest of the world.”
– James Robar.

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A word from Xpera Risk Mitigation, friends of Les Clefs d’Or Canada and valued sponsor

Posted by mariev on July 24, 2020
Posted in: Uncategorized. Leave a comment

Xpera Logo Name

At Les Clefs d’Or Canada, we are proud of the strong relationships we build with our preferred suppliers. Through the years, many of them become friends and many support our association by providing outstanding customer service to our Members or by sponsoring our events. We are happy to invite them on our Blog and offer them an opportunity to explain how our relationship benefits them, us and, most importantly, our clients.

I’ll begin by saying what a privilege and honor it is to be invited to write a piece for Les Clefs d’Or Canada.  As a sponsor and supporter of this incredible organization, Xpera Risk Mitigation and Investigation understands the extremely high standards demanded by Golden Keys members and respects the seven core values that have underpinned your organization since 1929.

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Les Clefs d’Or Foundation of the Americas special COVID-19 grant for concierges.

Posted by Alain Ethier on July 10, 2020
Posted in: Uncategorized. Tagged: #conciergestrong, #LCDwewillbeback, #yourkeytoeverything, inservicethroughfriendship, lesclefsdor, lesclefsdorcanada. Leave a comment

Les Clefs d’Or Foundation of the Americas  

Grant Application

This application is valid for all grant requests.  If you are applying for a grant because you were furloughed or laid off as a result of the COVID-19 Pandemic, to qualify, you must be a concierge member of Les Clefs d’Or, in good standing and be unemployed, due to the crisis.  Maximum need-based grants for COVID-19 applicants is $500 and will only be granted once (a symbolic gesture of care and friendship).

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  • Introduction:

    This Blog is designed to broadcast news, events and important information about the Les Clefs d’Or Canada Association and its members. It is intended for all Les Clefs d’Or members, affiliates, friends, collaborators and anybody with an interest for hotel business, customer service and tourism in general. We hope you find our articles and pictures interesting, come back regularly, comment and choose to follow our Blog. Thank you for your visit.
    In Service Through Friendship.

    Ce Blog a pour but de diffuser des nouvelles, des événements ainsi que des informations importantes à propos de l’association Les Clefs d’Or Canada et de ses membres. Il est conçu à l’intention des membres Les Clefs d’Or, les affiliés, amis, collaborateurs et toute personne ayant un intérêt pour le domaine de l’hôtellerie, le service à la clientèle et le tourisme en général. Nous espérons que vous trouverez nos articles intéressants, que vous reviendrez régulièrement sur le Blog, commenterez sur les articles et choisirez de suivre notre Blog (Follow). Merci de votre visite!
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