Sheron Empey , Concierge, Fairmont Pacific Rim, will be representing Canada as she runs for an International position General Secretary at the 67th UICH Congress held in Turkey this March 2023!
We are excited to share her story, her journey, and now her quest to enter the International section of Les Clefs d’Or.
“For the past eight years, as a Founding Member and Co-Chair of the Education and Training Committee, I have worked diligently to connect the membership through our education programs; an Educational Day at a congress and our on-line seminars. It has been extremely rewarding and enriching to meet and work with colleagues from across the globe to encourage them to participate, exchange ideas and showcase their talents.
For those who know me and have worked alongside me, my strengths are my organizational and communication skills. These skills were paramount when serving as the National Secretary on the Board of Directors of Les Clefs d’Or Canada for six years. Working closely with the other National Board Members we successfully introduced new guidelines and protocols to strengthen and grow our membership. Ready for a new opportunity, I ran for and was elected as the Director of the BC Region of Les Clefs d’Or Canada. During these four years I developed strong leadership skills and introduced educational initiatives to engage our membership.
I was proud to Co-Chair the Pan American Congress in Vancouver 2008 and to be on the Organizing Committees of our National Congress in Whistler 2010 and Banff 2019.
When I attended my first International Congress in Athens 2001, I recall being impressed meeting Section Presidents and members of the Executive Committee as I observed them administer the business of Les Clefs d’Or. It reinforced my belief in the concierge profession and drove my desire to participate and contribute to this association. Fifteen International congresses later, my commitment to serve has not wavered.
If elected, as General Secretary I will work closely with the President to manage the affairs of the Executive Committee and to ensure open lines of communication with the Board of Directors. As Les Clefs d’Or “Charts a new Course”, we must look to the future while honouring our traditions, enrich our relationships with partners and continue to involve and educate our hotels of the benefits of having a Les Clefs d’Or concierge in their lobby.
We have all recently learned that by being open to change, new opportunities await us. A member for 26 years, my time on the National Board of Canada and the numerous committees I have co-chaired have all given me the experience required to succeed in this role. I have proven to be a quiet achiever; the strength behind the team. It would be my privilege and honour to serve the membership with humility, respect and integrity as your General Secretary.” – Sheron Empey