“At Les Clefs d’Or Canada, we are proud of the strong relationships we build with our preferred suppliers. Through the years, many of them become friends and many support our association by providing outstanding customer service to our Members or by sponsoring our events. We are happy to invite them on our Blog and offer them an opportunity to explain how our relationship benefits them, us and, most importantly, our clients.”
(This is a re-blog from the Alice platform)
Quote: The Concierge Difference
As properties reopen, those with a concierge will be well positioned to cater to guests’ new requests. As always, they will be the confident, comforting voice providing information and stability within a hotel. The core purpose of the Concierge has not, and will not, change. They are the ultimate providers of hospitality, and we look forward to supporting them as they continue to deliver outstanding experiences and exceptional service.
I would like to introduce you to our new, young and dynamic LCDC Covid Social Media Task Force.
You may have noticed in recent days a new energy coming out of our various social media platforms. This is not a coincidence, the members of our task force are motivated, tech savvy, well connected, creative and full of new ideas. They are revamping all our accounts, re-energizing them and bringing in new content coming directly from their respective regions and also from our colleagues around the globe. Full access was given to them on Facebook, Twitter, Instagram, Linkedin and the Blog.
Today, April 12th 2020, marks the 40th anniversary of the legendary Terry Fox’ Marathon Of Hope. Les Clefs d’Or Canada Concierges are proud to have participated and contributed $244,899.00 to the success of The Terry fox Run for the past 15 years.
Concierges from four regions of Les Clefs d’Or Canada raised $21361 for cancer research and they ran and/or walked up to 10Km as they took part in the 2019 Terry Fox Run.
The Terry Fox Run is a National event for Les Clefs d’Or Canada and it is one of the most reputable charities in Canada. The Concierges have participated for 15 years in a row now and have raised a total of $244,899!
It was one year ago today that the Executive Board was elected by the Members present at the 2019 Banff Congress. It has been a busy and productive year and we look forward to take on many projects in the next year.
We are very proud to represent and serve our 140 Les Clefs d’Or Canada Members from Halifax to Victoria.
Our 2019 Corporate Social Responsibility event transformed into a Hawaiian dance party thanks to the Heremana Polynesian Dancers who donated their time to welcome guests with live hula dancing and interactive performances throughout the evening aboard Harbour Cruises vessel the MV Britannia.
In February 2019, the Alberta Region hosted the 12th National Congress of Les Clefs d’Or Canada at the majestic Fairmont Banff Springs Hotel . During the event, many concierges met to network, discuss current trends, enjoy the amazing educational day and enjoy all Banff had to offer. Here is how I lived my first congress experience:
We would like you to get to know us better… Here are the principles that each hotel concierge, Member of Les Clefs d’Or, is expected to uphold and that you should experience every time you interact with one of us. #lesclefsdorcanada #yourkeytoeverything
From the desk of Nella Mirante Public Relations Director, Les Clefs d’Or Canada
This Blog is designed to broadcast news, events and important information about the Les Clefs d’Or Canada Association and its members. It is intended for all Les Clefs d’Or members, affiliates, friends, collaborators and anybody with an interest for hotel business, customer service and tourism in general. We hope you find our articles and pictures interesting, come back regularly, comment and choose to follow our Blog. Thank you for your visit.
In Service Through Friendship.
Ce Blog a pour but de diffuser des nouvelles, des événements ainsi que des informations importantes à propos de l’association Les Clefs d’Or Canada et de ses membres. Il est conçu à l’intention des membres Les Clefs d’Or, les affiliés, amis, collaborateurs et toute personne ayant un intérêt pour le domaine de l’hôtellerie, le service à la clientèle et le tourisme en général. Nous espérons que vous trouverez nos articles intéressants, que vous reviendrez régulièrement sur le Blog, commenterez sur les articles et choisirez de suivre notre Blog (Follow). Merci de votre visite!
Le Service à Travers l’Amitié.