98 Clefs d'Or Hotel Concierges; 4000 members worldwide #YourKeyToEverything

Votre clef pour tout

Les Clefs d’Or Canada
Counts with 7 regions around the country:
Compte 7 régions à travers le pays:
British Columbia, Alberta, Niagara, Ontario, Montreal, Quebec – Charlevoix and Atlantic

Welcome to the new National Board /
Bienvenue au nouveau comité exécutif national



XXII Pan American Congress – Puerto Vallarta, Mexico
Canada’s next representative at Les Clefs d’Or Award *French version down below* Let us introduce the man of the hour for Les Clefs d’Or Canada: Melvin Ky, Chef Concierge at the Wedgewood Hotel & Spa in Vancouver. He also serves as Regional Treasurer for the British Columbia Region and will represent Canada at the next…
*French version down below* Dear Les Clefs d’Or Canada members, affiliates and friends I would like to take this opportunity to wish you all and your families a very Merry Christmas. Thank you for all being part of this amazing family of Les Clefs d’Or Canada. Whether you are at your desk working over Christmas…
Les Clefs d’Or Canada *French version down below* Every year, the concierges of the Les Clefs d’Or association gather at congresses around the world to meet and exchange ideas with their colleagues from hotels everywhere. This past May, the national Les Clefs d’Or Canada congress took place in Toronto. Over a few days, participants attended…
Dear Les Clefs d’Or Canada members, affiliates & friends, On behalf of the entire National Board, I want to wish you all a very Merry Christmas and a happy and healthy New Year. At this festive time of year many of us will be working behind our concierge desks. This is what we do, we…
This year, while attending the magnificent Pan-American Les Clefs d’Or congress in vibrant Puerto Vallarta, Mexico, and speaking to many friends and colleagues from North and South America, one conversation often popped up: Will there be a future for Les Clefs d’Or concierges in the era of emerging and rapidly expanding AI? Does it make…
By: Madone Pelan, General Manager of the Oak Bay Beach Hotel in beautiful Victoria, BC. Today I had the honour of welcoming the distinguished Les Clefs d’Or Canada National Board Meeting to Victoria and the Oak Bay Beach Hotel. For me, these golden keys worn so proudly have always been symbols of excellence, knowledge, and…
By: Julie Lienard, Concierge – St. Regis Toronto As the lucky winner of the Oxford Properties bursary back in April 2024, I didn’t know what to expect of a UICH Pan-American Congress. Beyond couple of stories, good memories and guidelines from some members I had no idea that those 4 days would mark a turning…
(Français plus bas…) We are proud to announce that our Honorary Member, former International and National President, Virginia Casale, was presented with an official Federal Government certificate of appreciation to celebrate her career with Les Clefs d’Or and her constant promotion of the place of women in leadership positions within Les Clefs d’Or and the…
A Pan American Congress is always full of discovery, education, and, of course, lots of fun. But it is certain that a great Congress could never happen without a hardworking team ensuring that every single detail is prepared, and this time it was beautiful Mexico’s turn to shine. As we know, for success to happen,…
Great events in our beautiful country are proof that we share a wonderful network with our sponsors, local vendors and, of course, our colleagues across Canada.The Quebec region recently hosted a very successful Salon des Découverts Touristiques, where colleagues and vendors had the opportunity to share upcoming news for the summer season, as well as…

(copyright: Alain Larouche, Retired Les Clefs d’Or Member)
In Service Through Friendship
Dillon Carfoot
President, Les Clefs d’Or Canada