It brings me great pleasure to introduce you to one of our esteemed members with the newest shining Forbes 5 Star, Robert Redmile , Assistant Chef Concierge at The Hazelton Hotel in Toronto.
I had the wonderful privilege to interview Robert to find that he is brilliantly funny, charming , quick witted and sharp oxford knowledge of his Concierge Profession.
Some great inspiration, fun, and Forbes 5 Star Journey , here is Robert Redmille….
Q&A with Robert Redmille, Assistant Chef Concierge, The Hazelton Hotel, Toronto
*What sparked your interest in hospitality? What made you choose the Concierge role? At the beginning of my career, I was working for TD Bank and lived at the Sutton Place in Vancouver for two months on a work assignment. It was an eye-opening experience and I so impressed with how the hotel team made me feel every day. When I moved back to Toronto, I had an opportunity to assist a friend with a restaurant opening and never looked back. I joined the O&B team overseeing food & beverage programming as well as private dining. Wanting to expand my hospitality knowledge, I was hired by Toni Daoud as a concierge at The St. Regis. I pushed my service standards even further when I joined The Hazelton Hotel team as a concierge. The Hazelton Hotel is the first and only independent luxury boutique hotel to achieve a Forbes Five Star rating and I am so proud to be a member of this team, assisting to elevate the guest experience every day.
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, News from the Regions
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, Chateau Champlain
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Please meet Chanel Mongeon – Chef-concierge @Marriott Château Champlain
Looking for a strong, independent female role model ? Search no more, Chanel Mongeon is the ultimate Wonder Woman behind les Clefs d’Or Montreal !
If you would have hopped on the Amphibus, Montreal’s duck tour, in the early years of 2000, chances are Continue Reading
Andrew Van Der Hoeven. (Photo: Westin Ottawa)
Andrew Van Der Hoeven was the Canadian nominee at this year’s prestigious Andy Pongco Award. The contest took place at the 63rd UICH – Les Clefs d’Or International Congress in Dubai, UAE, from the 10th to the 15th of April 2016.
We are very proud of Andrew’s participation and Continue Reading
Please meet Margarita Noel – Concierge – Regional Secretary, Ontario @LesClefsd’OrCAN @Shangri-La Hotel, Toronto @Shangri-La Hotels and Resorts
When you enter the luxurious Shangri-La Hotel Toronto, your eyes go straight to the concierge desk. Behind it, Margarita welcomes me with a smile. Thanks to her daily yoga practice, her serenity is apparent and even manages to relax our past president, Toni Daoud, who is standing next to her. Continue Reading
Please meet Sherine Sutherland, Chef Concierge @InterContinental Toronto Centre and Regional Treasurer Ontario @LesClefsd’OrCAN @InterContinental Hotels & Resorts @IHG – InterContinental Hotels Group @Toronto Entertainment District #TorontoConcierge #travel #TourismToronto
When you enter the upscale InterContinental Toronto Centre Hotel, it doesn’t take long to see Sherine’s contagious smile across the lobby. I’m here to take a picture for the new LesClefsd’OrOntario Social Media Committee. The calm and confidence that she exudes is impressive… Continue Reading