It brings me great pleasure to introduce you to one of our esteemed members with the newest shining Forbes 5 Star, Robert Redmile , Assistant Chef Concierge at The Hazelton Hotel in Toronto.

I had the wonderful privilege to interview Robert to find that he is brilliantly funny, charming , quick witted and sharp oxford knowledge of his Concierge Profession.

Some great inspiration, fun, and Forbes 5 Star Journey , here is Robert Redmille….

Q&A with Robert Redmille, Assistant Chef Concierge, The Hazelton Hotel, Toronto

*What sparked your interest in hospitality? What made you choose the Concierge role? At the beginning of my career, I was working for TD Bank and lived at the Sutton Place in Vancouver for two months on a work assignment. It was an eye-opening experience and I so impressed with how the hotel team made me feel every day. When I moved back to Toronto, I had an opportunity to assist a friend with a restaurant opening and never looked back. I joined the O&B team overseeing food & beverage programming as well as private dining. Wanting to expand my hospitality knowledge, I was hired by Toni Daoud as a concierge at The St. Regis. I pushed my service standards even further when I joined The Hazelton Hotel team as a concierge. The Hazelton Hotel is the first and only independent luxury boutique hotel to achieve a Forbes Five Star rating and I am so proud to be a member of this team, assisting to elevate the guest experience every day.