98 Clefs d'Or Hotel Concierges; 4000 members worldwide #YourKeyToEverything

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Les Clefs d’Or Canada
Counts with 7 regions around the country:
Compte 7 régions à travers le pays:
British Columbia, Alberta, Niagara, Ontario, Montreal, Quebec – Charlevoix and Atlantic

Welcome to the new National Board /
Bienvenue au nouveau comité exécutif national



XXII Pan American Congress – Puerto Vallarta, Mexico
By: Neyba Costa Concierge, Fairmont Royal York, Toronto Les Clefs d’Or Canada’s 12th National Congress Banff was an opportunity of a lifetime. The congress brought together over 100 Les Clefs d’Or Concierges from coast to coast. The Majestic Fairmont Banff Springs hosted all of these professionals and the sponsors who made this congress possible. Les…
By: David Lall, Chef Concierge – Trump International Hotel & Tower Vancouver The Les Clefs d’Or Canada National Congress officially started on a beautiful, crisp, -38°c day in the majestic Fairmont Banff Springs Hotel & the backdrop of the mountains. The delegates could not have asked for a more befitting location to start an exciting…
By: Marie-Ève Larin Concierge, American Express Centurion One of the very exciting parts of the Banff 2019 National Congress was the educational day. We welcomed diverse types of speakers who engaged, elevated and educated us on various topics. The afternoon was a panel discussion on “Exploring the Changing Culinary Landscape”, mediated by Ms. Dawn Chubai.…
A year in the planning! One year ago we discussed who could host the National Board meeting for 2018. I reached out to my regional board to see if they would support the idea of me hosting it at the Fairmont Hotel MacDonald and Don Mooney and Cindy Stewart gave me the go ahead! And…
Les Clefs d’Or Canada has a long standing tradition of service excellence. Our members are some of the best concierge in the hospitality industry. In the concierge business, the way you do your job is important, but also who you know can make a big difference. In the Niagara region, a long time friend and…
Dear Members, Honorary Members, Corporate Affiliate Members and Aspiring Members, On behalf of the ‘current’ Regional Board, I am very pleased to announce to you all, that at our monthly meeting on Monday November 5th at the Fairmont Hotel Vancouver, the BC membership have voted for the new Regional Board as follows:
Re-blog from HotellerieJobs.com 09 OCTOBRE 2018 · DIVERS 5 faits que vous ignorez sur le métier de concierge Mathieu Lalancette œuvre dans l’hôtellerie depuis 2002. D’abord bagagiste, il est devenu concierge en 2007 dans un hôtel de Montréal avant d’exercer le métier sur des bateaux de croisière pendant quelques années. De retour sur la terre ferme depuis 2013,…
Every year, the Les Clefs d’Or concierges of the Niagara Region select a restaurant to become the Golden Plate Award winner. The judging for this friendly contest is based on four criteria: Atmosphere, service, quality of food, and how the restaurants work with us as concierges. The 2018 recipient of the Niagara Region Golden Plate…

(copyright: Alain Larouche, Retired Les Clefs d’Or Member)
In Service Through Friendship
Dillon Carfoot
President, Les Clefs d’Or Canada