Category: National News
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Les Clefs d’Or Brand Principles
We would like you to get to know us better… Here are the principles that each hotel concierge, Member of Les Clefs d’Or, is expected to uphold and that you should experience every time you interact with one of us. #lesclefsdorcanada #yourkeytoeverything
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Banff Congress 2019 – Educational Day: Breaking Through the Stigma of Mental Health – Kelly Hrudey, Broadcaster
By: David Lall, Chef Concierge – Trump International Hotel & Tower Vancouver The Les Clefs d’Or Canada National Congress officially started on a beautiful, crisp, -38°c day in the majestic Fairmont Banff Springs Hotel & the backdrop of the mountains. The delegates could not have asked for a more befitting location to start an exciting…
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Banff Congress 2019 – Educational Day: Guest Speakers John Jackson and Connie DeSousa, Co-Owners of Char Group
By: Marie-Ève Larin Concierge, American Express Centurion One of the very exciting parts of the Banff 2019 National Congress was the educational day. We welcomed diverse types of speakers who engaged, elevated and educated us on various topics. The afternoon was a panel discussion on “Exploring the Changing Culinary Landscape”, mediated by Ms. Dawn Chubai.…
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A Year in the Planning of the National Board YEG (Edmonton) Meeting 2018
A year in the planning! One year ago we discussed who could host the National Board meeting for 2018. I reached out to my regional board to see if they would support the idea of me hosting it at the Fairmont Hotel MacDonald and Don Mooney and Cindy Stewart gave me the go ahead! And…
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Crispin Bottomley, Honorary Member of Les Clefs d’Or Canada.
Les Clefs d’Or Canada has a long standing tradition of service excellence. Our members are some of the best concierge in the hospitality industry. In the concierge business, the way you do your job is important, but also who you know can make a big difference. In the Niagara region, a long time friend and…
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Québec City Members brilliantly hosted the National Board Meeting and the region’s Keys Ceremony.
The Quebec region was honored to welcome Les Clefs d’Or Canada’s National Board Meeting November 10 – 13, 2017. The board members were hosted by our very own Regional Director Francine Asselin at Hotel 71 in the Old Port, where the meetings were conducted and a lot of work was achieved! The regional members were…
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Holiday message from President Carolina Avaria
Dear Friends, It is my sincere pleasure to address you all, as we complete yet another year of the Les Clefs d’Or Canada story.
Les Clefs d'Or Canada 