Les Clefs d'Or Canada

98 Clefs d'Or Hotel Concierges; 4000 members worldwide #YourKeyToEverything

Category: Behind The Keys

  • Meet Our Members…..

    It brings me great pleasure to introduce you to one of our esteemed members with the newest shining Forbes 5 Star, Robert Redmile , Assistant Chef Concierge at The Hazelton Hotel in Toronto. I had the wonderful privilege to interview Robert to find that he is brilliantly funny, charming , quick witted and sharp oxford…

  • Behind The Keys : Chanel Mongeon, Chef-concierge, Marriott Château Champlain Montréal

    Please meet Chanel Mongeon – Chef-concierge @Marriott Château Champlain Looking for a strong, independent female role model ? Search no more, Chanel Mongeon is the ultimate Wonder Woman behind les Clefs d’Or Montreal ! If you would have hopped on the Amphibus, Montreal’s duck tour, in the early years of 2000, chances are

  • Please meet Andrew Van Der Hoeven, our 2016 Andy Pongco Award nominee.

    Andrew Van Der Hoeven was the Canadian nominee at this year’s prestigious Andy Pongco Award. The contest took place at the 63rd UICH – Les Clefs d’Or International Congress in Dubai, UAE, from the 10th to the 15th of April 2016. We are very proud of Andrew’s participation and

  • Concierge Profile: Margarita Noel, Concierge, Shangri-La Hotel, Toronto

    Please meet Margarita Noel – Concierge – Regional Secretary, Ontario  @LesClefsd’OrCAN @Shangri-La Hotel, Toronto @Shangri-La Hotels and Resorts ‪ When you enter the luxurious Shangri-La Hotel Toronto, your eyes go straight to the concierge desk. Behind it, Margarita welcomes me with a smile. Thanks to her daily yoga practice, her serenity is apparent and even…

  • Concierge Profile: Andrea Melendez Jensen, Concierge, Trump International Hotel & Tower,Toronto

    Please meet Andrea Melendez – Concierge @Trump International Hotel & Tower, Toronto – Regional Vice-director Ontario. When you enter the stunning Trump International Hotel & Tower Toronto, you can see Andrea behind her desk, on the phone, with one line on hold, while already looking for a restaurant to host

  • Concierge Profile: Ronaldo Breton, Chef-concierge, The Hazelton Hotel, Toronto

    Please meet Ronaldo Breton – Chef Concierge @HazeltonTO – Regional Director Ontario Les Clefs d’Or Canada #TorontoConcierge #travel #TourismToronto When you enter the beautiful Hazelton Hotel, Ronaldo Breton, hidden in a discreet corner, is assisting a lovely lady. “He is all yours”, she tells me, “He is the best!” I’m here to take a picture…

  • Concierge Profile: Sherine Sutherland, Chef Concierge, InterContinental Toronto Centre

    Please meet Sherine Sutherland, Chef Concierge @InterContinental Toronto Centre and Regional Treasurer Ontario @LesClefsd’OrCAN @InterContinental Hotels & Resorts @IHG – InterContinental Hotels Group @Toronto Entertainment District #TorontoConcierge #travel #TourismToronto When you enter the upscale InterContinental Toronto Centre Hotel, it doesn’t take long to see Sherine’s contagious smile across the lobby. I’m here to take a…