Category: Education
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“To Be or Not to Be: The Les Clefs d’Or Concierge in the age of AI – a personal opinion” by Tatiana Boulchyi
This year, while attending the magnificent Pan-American Les Clefs d’Or congress in vibrant Puerto Vallarta, Mexico, and speaking to many friends and colleagues from North and South America, one conversation often popped up: Will there be a future for Les Clefs d’Or concierges in the era of emerging and rapidly expanding AI? Does it make…
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Les Clefs d’Or Canada National Board Meeting – Victoria and the Oak Bay Beach Hotel
By: Madone Pelan, General Manager of the Oak Bay Beach Hotel in beautiful Victoria, BC. Today I had the honour of welcoming the distinguished Les Clefs d’Or Canada National Board Meeting to Victoria and the Oak Bay Beach Hotel. For me, these golden keys worn so proudly have always been symbols of excellence, knowledge, and…
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You’ll never forget your first time….attending a Les Clefs d’Or Congress
By: Julie Lienard, Concierge – St. Regis Toronto As the lucky winner of the Oxford Properties bursary back in April 2024, I didn’t know what to expect of a UICH Pan-American Congress. Beyond couple of stories, good memories and guidelines from some members I had no idea that those 4 days would mark a turning…
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Virginia Casale, Honorary Member and former International President of Les Clefs d’Or, receives a certificate from the Canadian Government.
(Français plus bas…) We are proud to announce that our Honorary Member, former International and National President, Virginia Casale, was presented with an official Federal Government certificate of appreciation to celebrate her career with Les Clefs d’Or and her constant promotion of the place of women in leadership positions within Les Clefs d’Or and the…
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Meet the new LCDC Covid Social Media Task Force!
Dear Members and friends, I would like to introduce you to our new, young and dynamic LCDC Covid Social Media Task Force. You may have noticed in recent days a new energy coming out of our various social media platforms. This is not a coincidence, the members of our task force are motivated, tech savvy,…
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Testimony: Banff 2019 National Congress; my first one! By Jean-Christophe Lavoie
Les Clefs d’Or National Congress: Banff 2019 In February 2019, the Alberta Region hosted the 12th National Congress of Les Clefs d’Or Canada at the majestic Fairmont Banff Springs Hotel . During the event, many concierges met to network, discuss current trends, enjoy the amazing educational day and enjoy all Banff had to offer. Here…
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Banff Congress 2019 – Educational Day Highlight: Dr. Bryan Williams seminar, “From Great to World-Class”
By: Jill MarvenFairmont Gold Supervisor, Concierge Fairmont Palliser, Calgary Keynote Speaker: Dr. Bryan Williams It has never been a challenge to get a large group of Hotel Concierges and hospitality affiliates to start talking about their love and passion for the industry. The people they have met, the memories they have made and the moments…
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Guest Speaker Elisabeth Fayt, Owner/Founder of RnR – Banff Congress 2019 Educational breakout sessions
By: Neyba Costa Concierge, Fairmont Royal York, Toronto Les Clefs d’Or Canada’s 12th National Congress Banff was an opportunity of a lifetime. The congress brought together over 100 Les Clefs d’Or Concierges from coast to coast. The Majestic Fairmont Banff Springs hosted all of these professionals and the sponsors who made this congress possible. Les…
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