“At Les Clefs d’Or Canada, we are proud of the strong relationships we build with our preferred suppliers. Through the years, many of them become friends and many support our association by providing outstanding customer service to our Members or by sponsoring our events. We are happy to invite them on our Blog and offer them an opportunity to explain how our relationship benefits them, us and, most importantly, our clients.”
(This is a re-blog from the Alice platform)

Quote: The Concierge Difference
As properties reopen, those with a concierge will be well positioned to cater to guests’ new requests. As always, they will be the confident, comforting voice providing information and stability within a hotel. The core purpose of the Concierge has not, and will not, change. They are the ultimate providers of hospitality, and we look forward to supporting them as they continue to deliver outstanding experiences and exceptional service.
Please follow this link to read the full article:
“Your concierge could be the key to recovery”
https://www.aliceplatform.com/blog/your-concierge-could-be-the-key-to-recovery
We are installing Alice in our property soon. I love working with a company with the same vision and passion for guest service as they do.
Dillon Carfoot
Vice President
Les Clefs d’Or Canada
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