Les Clefs d’Or Canada is an elite fraternity of hotel Concierges dedicated to the achievement of exceptional service by connecting, educating and inspiring our members to constantly exceed guest expectations. Our not for profit Association has been a member of Les Clefs d’Or International since 1976.
We are proud to have one of the largest member Sections in the world, found from coast to coast in seven regions: British Columbia, Alberta, Ontario, Niagara, Montreal, Quebec City and Atlantic.
Through our motto “In Service through Friendship”, our members are connected to over 4,000 top Concierges in the world, making it easily possible to assist our guests globally. Our dedicated 135 Canadian members meet regionally at monthly meetings to exchange service ideas with new and established vendors, allowing us to stay aware of new industry trends and to further strengthen our network.
This constant development of knowledge and connections genuinely makes us fine ambassadors of our hotels, cities and country. And Ambassadors of our hotels and country we truly are, when we proudly represent at annual International Congresses or at bi-annual Canadian or joint Pan American Congresses (Canada, USA, Brazil, Mexico and Argentina).
As #yourkeytoeverything, Les Clefs d’Or Canada proudly embraces our world with social media campaigns, charitable endeavours, collaborations with educational institutions and Brand awareness initiatives.
In Service Through Friendship – Vive Les Clefs d’Or!
Dillon Carfoot
President – Chef Concierge Oak Bay Beach Hotel
Les Clefs d'Or Canada 