By: Marie-Ève Larin Concierge, American Express Centurion
Connie DeSousa and John Jackson, co-chefs and co-owners of the Char Group in Calgary. Photo:__Bowmedia.
One of the very exciting parts of the Banff 2019 National Congress was the educational day. We welcomed diverse types of speakers who engaged, elevated and educated us on various topics. The afternoon was a panel discussion on “Exploring the Changing Culinary Landscape”, mediated by Ms. Dawn Chubai. Among the distinguished speakers were John Jackson and Connie DeSousa, the co-owners and chefs at the Char Group in Calgary.
On the new Canadian Food Guide, and the importance of eating green, Ms. DeSousa advised Continue Reading
A certificate of appreciation was presented to Nella Mirante for her outstanding work in organizing our National Board Meeting in Edmonton. Cindy Stewart, Alberta Region’s Director, is on the left and Carolina Avaria, President, is on the right.
A year in the planning! One year ago we discussed who could host the National Board meeting for 2018. I reached out to my regional board to see if they would support the idea of me hosting it at the Fairmont Hotel MacDonald and Don Mooney and Cindy Stewart gave me the go ahead!
This year we are celebrating the 38th anniversary of the Marathon of Hope. This event reminds us, as Terry Fox once said, “The importance of realizing that anything is possible, if you try. Dreams are made if people try.”Terry Fox battled cancer at the age of 18 years old. His dream was to raise $1 000 000 for cancer research and as he fought for his life at the age of 22, he earned many awards and was able to raise more than $10 000 000 in a special telethon. As per the official site $700,000,000 has been raised in Terry’s name for cancer research.
Fort Calgary was the start and end of the “Marathon of Hope”. People could be seen coming from everywhere. Everyone enjoyed the cheerful atmosphere being entertained by stretching, activities, music and complimentary coffee from our friends at Tim Hortons.
Les Clefs d’Or Canada has a long standing tradition of service excellence. Our members are some of the best concierge in the hospitality industry. In the concierge business, the way you do your job is important, but also who you know can make a big difference.
In the Niagara region, a long time friend and one of the biggest supporters of Les Clefs d’Or, Crispin Bottomley, is one of those people than can and has made a big difference in how we do our job. In Niagara, tourism is vital to our growth and success, not only in Les Clefs d’Or, but as a major contributor to our economic well being. Continue Reading
The 2019-2021 BC Regional Board: Salima Jiwan, Yuki Fournier, Rodolfo Parra and Murray McMullen.
Dear Members, Honorary Members, Corporate Affiliate Members and Aspiring Members,
On behalf of the ‘current’ Regional Board, I am very pleased to announce to you all, that at our monthly meeting on Monday November 5th at the Fairmont Hotel Vancouver, the BC membership have voted for the new Regional Board as follows: Continue Reading
Mathieu Lalancette œuvre dans l’hôtellerie depuis 2002. D’abord bagagiste, il est devenu concierge en 2007 dans un hôtel de Montréal avant d’exercer le métier sur des bateaux de croisière pendant quelques années. De retour sur la terre ferme depuis 2013, ce membre des Clefs d’Or travaille au Manoir Hovey, à North Hatley dans les Cantons-de-l’Est, depuis plus d’un an. Continue Reading
Chantal Beaudoin, InterContinental Hotel, Montreal
Gerry Lonergan, InterContinental Hotel, Montreal
Les Clefs d’Or – UICH, the international association of hotel concierges, has launched its new website at the 2018 Seoul, South Korea, International Congress. The most exciting new feature is certainly the “Your Key To The City” section, where concierges from around the world share some of the highlights and hidden gems about their respective cities. Continue Reading
From the desk of Alain Ethier Public Relations Director, Les Clefs d’Or Canada
This Blog is designed to broadcast news, events and important information about the Les Clefs d’Or Canada Association and its members. It is intended for all Les Clefs d’Or members, affiliates, friends, collaborators and anybody with an interest for hotel business, customer service and tourism in general. We hope you find our articles and pictures interesting, come back regularly, comment and choose to follow our Blog. Thank you for your visit.
In Service Through Friendship.
Ce Blog a pour but de diffuser des nouvelles, des événements ainsi que des informations importantes à propos de l’association Les Clefs d’Or Canada et de ses membres. Il est conçu à l’intention des membres Les Clefs d’Or, les affiliés, amis, collaborateurs et toute personne ayant un intérêt pour le domaine de l’hôtellerie, le service à la clientèle et le tourisme en général. Nous espérons que vous trouverez nos articles intéressants, que vous reviendrez régulièrement sur le Blog, commenterez sur les articles et choisirez de suivre notre Blog (Follow). Merci de votre visite!
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