Mathieu Lalancette œuvre dans l’hôtellerie depuis 2002. D’abord bagagiste, il est devenu concierge en 2007 dans un hôtel de Montréal avant d’exercer le métier sur des bateaux de croisière pendant quelques années. De retour sur la terre ferme depuis 2013, ce membre des Clefs d’Or travaille au Manoir Hovey, à North Hatley dans les Cantons-de-l’Est, depuis plus d’un an. Continue Reading
Les Clefs d’Or – UICH, the international association of hotel concierges, has launched its new website at the 2018 Seoul, South Korea, International Congress. The most exciting new feature is certainly the “Your Key To The City” section, where concierges from around the world share some of the highlights and hidden gems about their respective cities. Continue Reading
This story is one of determination, self-accomplishment, passion for the concierge profession, but above all, a story of friendship. That kind of friendship that transcends and that does not know distance. Friendship that makes us grow and learn. Friendship that teaches us who we are and what we can accomplish. I am going to tell you the story of my participation as the Canadian candidate for Les Clefs d’Or Award – André Damonte 2018, held during the 65th UICH Les Clefs d’Or International Congress in Seoul, South Korea, in April 2018.
On May 8 2017, Trevor Botkin, of Think8 Systems, from Montreal, Quebec, received, from the hands of Les Clefs d’Or Canada President, Carolina Avaria, a certificate of Honorary Membership into Les Clefs d’Or – UICH, the International part of the renowned concierge association, for his major contribution into the brand awareness efforts of the association.
Please meet Chanel Mongeon – Chef-concierge @Marriott Château Champlain
Looking for a strong, independent female role model ? Search no more, Chanel Mongeon is the ultimate Wonder Woman behind les Clefs d’Or Montreal !
If you would have hopped on the Amphibus, Montreal’s duck tour, in the early years of 2000, chances are Continue Reading