
Les Clefs d’Or Canada
In Service Through Friendship – Le Service Par l’Amitié
#yourkeytoeverything
Great news for Les Clefs d’Or Canada’s Atlantic Region; The Sutton Place Halifax just opened and they have a Clefs d’Or Concierge at the desk!
James Robar, originally a member of the Atlantic Region, is back home after spending a few years in the city of Toronto.
Continue Reading“It feels amazing to be back in my home province. To be part of the opening team of The Sutton Place Hotel – Halifax is a one-of-a-kind opportunity that many never get to experience. I am very excited to show this new luxury property, in the city I love, to the rest of the world.”
– James Robar.
Les Clefs d’Or Foundation of the Americas
Grant Application
This application is valid for all grant requests. If you are applying for a grant because you were furloughed or laid off as a result of the COVID-19 Pandemic, to qualify, you must be a concierge member of Les Clefs d’Or, in good standing and be unemployed, due to the crisis. Maximum need-based grants for COVID-19 applicants is $500 and will only be granted once (a symbolic gesture of care and friendship).
Continue ReadingToday, April 12th 2020, marks the 40th anniversary of the legendary Terry Fox’ Marathon Of Hope. Les Clefs d’Or Canada Concierges are proud to have participated and contributed $244,899.00 to the success of The Terry fox Run for the past 15 years.
Concierges from four regions of Les Clefs d’Or Canada raised $21361 for cancer research and they ran and/or walked up to 10Km as they took part in the 2019 Terry Fox Run.
The Terry Fox Run is a National event for Les Clefs d’Or Canada and it is one of the most reputable charities in Canada. The Concierges have participated for 15 years in a row now and have raised a total of $244,899!
Continue ReadingUn message de mi-mandat du
Vice-Président Dillon Carfoot
It was one year ago today that the Executive Board was elected by the Members present at the 2019 Banff Congress. It has been a busy and productive year and we look forward to take on many projects in the next year.
We are very proud to represent and serve our 140 Les Clefs d’Or Canada Members from Halifax to Victoria.
Continue ReadingSea’s the day!
Les Clefs d’Or Canada’s British Columbia Region celebrated their 8th annual charity boat cruise in early September supporting the Dreams Take Flight Charity and Vancouver Aquarium‘s Marine Mammal Rescue Program.
Our 2019 Corporate Social Responsibility event transformed into a Hawaiian dance party thanks to the Heremana Polynesian Dancers who donated their time to welcome guests with live hula dancing and interactive performances throughout the evening aboard Harbour Cruises vessel the MV Britannia.
Continue ReadingIt is worth noting the great PR results achieved by the Members of the BC Region. Deborah Sleno, Concierge at The Fairmount Empress Hotel; Verinda Doman, Senior Concierge at Vancouver Marriott Pinnacle; Miguel Knudson, Assistant Chef Concierge at The Sutton Place Hotel Vancouver; Geoff Argue, Chef Concierge at The Sutton Place Hotel Vancouver and Joanne Lewandowski, Senior Concierge at the Fairmont Chateau Whistler, are among the many members who have written articles or have been written up in travel magazines recently.
Continue Reading“I was honored to be asked for an interview by Where Vancouver as their featured Hotel Les Clefs D’Or Concierge in the December issue, as I am always so very proud to represent our Association when opportunities like these arise. ”
– Verinda Doman
By: Jill Marven
Fairmont Gold Supervisor, Concierge
Fairmont Palliser, Calgary
Keynote Speaker: Dr. Bryan Williams
It has never been a challenge to get a large group of Hotel Concierges and hospitality affiliates to start talking about their love and passion for the industry. The people they have met, the memories they have made and the moments that made them fall in love with their profession ooze out of their personalities.
What can be a challenge is engaging and encouraging this same group of professionals to spread their inexcusable high standards, passion and love of the industry. That is what I feel Dr. Bryan Williams spoke of to our organization at the 12th Annual National Congress, nestled in the beautiful Canadian Rocky Mountains, in the Fairmont Banff Springs, earlier in February.
Dr. Williams grabbed our attentions right form the beginning, with his bright smile and welcoming personality. He drew us into his world of excellence, and we enjoyed every crispy minute of it.
Continue ReadingBy: Neyba Costa
Concierge, Fairmont Royal York, Toronto
Les Clefs d’Or Canada’s 12th National Congress Banff was an opportunity of a lifetime. The congress brought together over 100 Les Clefs d’Or Concierges from coast to coast. The Majestic Fairmont Banff Springs hosted all of these professionals and the sponsors who made this congress possible.
Les Clefs d’Or Alberta Region went above and beyond to give us the best experience. Every detail was covered from the moment we arrived at the airport and were greeted by our lovely concierge Jill Marven from the Fairmont Palliser Hotel who escorted us to the Banff Airporter. Upon arrival at the Fairmont Banff Springs, we were welcomed in our rooms with detailed welcome bags that contained information on the congress, gifts, treats, maple syrup, macaroons, fudge and a gift from Park Distillery.
The week was filled with many unforgettable memories; the welcoming reception, educational sessions, Banff Gondola, outdoor activities, bowling at High Rollers, the Annual General Meeting and our Gala Night.
We had the pleasure of connecting with many wonderful motivational speakers on Day 2 of our Educational breakout sessions.
Elisabeth Fayt, an international inspirational speaker, bestselling author of the book “Paving it forward”, and Owner/Founder of the Canadian Spa RnR Wellness, located in two of Calgary’s premier downtown hotels; Fairmont Palliser and Le Germain Hotel Calgary.