Our 2019 Corporate Social Responsibility event transformed into a Hawaiian dance party thanks to the Heremana Polynesian Dancers who donated their time to welcome guests with live hula dancing and interactive performances throughout the evening aboard Harbour Cruises vessel the MV Britannia.
“I was honored to be asked for an interview by Where Vancouver as their featured Hotel Les Clefs D’Or Concierge in the December issue, as I am always so very proud to represent our Association when opportunities like these arise. ” – Verinda Doman
It has never been a challenge to get a
large group of Hotel Concierges and hospitality affiliates to start talking
about their love and passion for the industry. The people they have met, the
memories they have made and the moments that made them fall in love with their
profession ooze out of their personalities.
What can be a challenge is engaging and
encouraging this same group of professionals to spread their inexcusable high
standards, passion and love of the industry. That is what I feel Dr. Bryan
Williams spoke of to our organization at the 12th Annual National
Congress, nestled in the beautiful Canadian Rocky Mountains, in the Fairmont
Banff Springs, earlier in February.
Dr. Williams grabbed our attentions right
form the beginning, with his bright smile and welcoming personality. He drew us
into his world of excellence, and we enjoyed every crispy minute of it.
Les Clefs d’Or Alberta Region went above and beyond to give us the best experience. Every detail was covered from the moment we arrived at the airport and were greeted by our lovely concierge Jill Marven from the Fairmont Palliser Hotel who escorted us to the Banff Airporter. Upon arrival at the Fairmont Banff Springs, we were welcomed in our rooms with detailed welcome bags that contained information on the congress, gifts, treats, maple syrup, macaroons, fudge and a gift from Park Distillery.
The week was filled with many unforgettable memories; the welcoming reception, educational sessions, Banff Gondola, outdoor activities, bowling at High Rollers, the Annual General Meeting and our Gala Night.
We had the pleasure of connecting with many
wonderful motivational speakers on Day 2 of our Educational breakout sessions.
Elisabeth Fayt, an international inspirational speaker, bestselling author of the book “Paving it forward”, and Owner/Founder of the Canadian Spa RnR Wellness, located in two of Calgary’s premier downtown hotels; Fairmont Palliser and Le Germain Hotel Calgary.
This year we are celebrating the 38th anniversary of the Marathon of Hope. This event reminds us, as Terry Fox once said, “The importance of realizing that anything is possible, if you try. Dreams are made if people try.”Terry Fox battled cancer at the age of 18 years old. His dream was to raise $1 000 000 for cancer research and as he fought for his life at the age of 22, he earned many awards and was able to raise more than $10 000 000 in a special telethon. As per the official site $700,000,000 has been raised in Terry’s name for cancer research.
Fort Calgary was the start and end of the “Marathon of Hope”. People could be seen coming from everywhere. Everyone enjoyed the cheerful atmosphere being entertained by stretching, activities, music and complimentary coffee from our friends at Tim Hortons.
From the desk of Alain Ethier Public Relations Director, Les Clefs d’Or Canada
This Blog is designed to broadcast news, events and important information about the Les Clefs d’Or Canada Association and its members. It is intended for all Les Clefs d’Or members, affiliates, friends, collaborators and anybody with an interest for hotel business, customer service and tourism in general. We hope you find our articles and pictures interesting, come back regularly, comment and choose to follow our Blog. Thank you for your visit.
In Service Through Friendship.
Ce Blog a pour but de diffuser des nouvelles, des événements ainsi que des informations importantes à propos de l’association Les Clefs d’Or Canada et de ses membres. Il est conçu à l’intention des membres Les Clefs d’Or, les affiliés, amis, collaborateurs et toute personne ayant un intérêt pour le domaine de l’hôtellerie, le service à la clientèle et le tourisme en général. Nous espérons que vous trouverez nos articles intéressants, que vous reviendrez régulièrement sur le Blog, commenterez sur les articles et choisirez de suivre notre Blog (Follow). Merci de votre visite!
Le Service à Travers l’Amitié.